An issue at Entropia Universe's service provider for Visa and Mastercard payments blocks the card depositor or webshop buyer from being forwarded to the correct receipt page.
Instead for the expected receipt page at account.entropiauniverse.com an error message might be shown and the 3D-secure frame redirects to a "Dankort Secured by NETS" page.
The payments are going trough as expected and users who experience this problem are advised to check their payment status on https://account.entropiauniverse.com/account/my-account/ped-card-transactions/ or in their Entropia Universe inventory.
Additonal Support News will be posted as soon as the issue has been resolved, we do apologize for any inconvenience this may cause.
Kind regards,
Entropia Universe Support
Continue reading...
Instead for the expected receipt page at account.entropiauniverse.com an error message might be shown and the 3D-secure frame redirects to a "Dankort Secured by NETS" page.
The payments are going trough as expected and users who experience this problem are advised to check their payment status on https://account.entropiauniverse.com/account/my-account/ped-card-transactions/ or in their Entropia Universe inventory.
Additonal Support News will be posted as soon as the issue has been resolved, we do apologize for any inconvenience this may cause.
Kind regards,
Entropia Universe Support
Continue reading...