Cant enter cards instances

Eleni Von Estlla

Well-Known Member
Volunteer Mentor
Yamato Pilot
VCAT Team Member
Toulan Historian
Hi all,

Im writting this on the behalf of Jurgen, with his permission, because, not native english.


He could not enter the cards instances.
Seems like the exact same scenario as when the begginer cuhof were shut, but we had a key and tried to enter.

  • He has the right card
  • He has Nawa cells
  • He picked the mission
  • He said the right sentence
  • Loading screens loops "loading please wait", then nothing happens, but no cell consumed.
  • Mission ends as for successfully found the entrance
  • Relogging did not solve the problem
  • Restarting PC did not solve the problem
Happened to Hally in front of us, though for Hally, a relog produced a lag, then worked.
Others have entered successfully.


I suggested Jurgen to reinstall the game, incase something went wrong for him, but may be worth looking in to it on VS side too.
Also to fill a MA ticket, but that may be slow and not understood properly, or treated as low priority, since it works for others.


Thank yous,
E~
 

Kendra

Virtualsense Staff
Staff member
Moderator
Official Moon Shopper
Virtualsense Media Team
Hey Eleni

How did this work out for him?
Can he get in now?
 

Eleni Von Estlla

Well-Known Member
Volunteer Mentor
Yamato Pilot
VCAT Team Member
Toulan Historian
Hi Kendra,
I just spoke to him, he didnt re-install yet, nor made a ticket to MA.
Guess he just left it as it was.

He's going to write a ticket now.
He wont be on Toulan for a bit, to re-try, so, ill asked him to give some news as soon as he knows.
 
This is happening to me now. It worked a few times, was able to repeat, but now it's everytime, reloging worked for me. Not sure how long that will last according to the other players Hally and Jurgen.
 
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