Imposible to update to 17.3.1 - EU certificate revoked

WangXiang

Bringing along the Moon with me
Shop Owner
Platinum Sponsor
I cannot update to VU 17.3.1. During the update process I get the message "This application has been blocked for your protection". I run Windows 10 (up-to-date).

I tried on another laptop and I get the same blocking message.

I can't even reinstall EU, with the same message.

It seems the certificate (for EU) has been revoked by its certification authority.

Other players with the same problem?
 

Eugenio Anhithe Wilde

Moon Manager
Staff member
Moderator
Virtualsense Media Team
Hey Wang I had a similar issue and tried a few things the blocked file didn't work and lowering the security in User Access Control didn't work. Only thing that worked for me was disabling UAC in the registry by doing the following:


  1. Open Windows Registry : Start > run> type regedit
  2. Navigate to the following key:
  3. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System
  4. In the right pane, modify the value of the EnableLUA DWORD value to 0:
  5. Restart your computer.

Thanks
Ant
 

WangXiang

Bringing along the Moon with me
Shop Owner
Platinum Sponsor
Thank you very much Ant! :jumpclap

This worked perfectly. I could update without problem :)

Question : Is it better to enable UAC again after the update (for security reasons)?
 

Eugenio Anhithe Wilde

Moon Manager
Staff member
Moderator
Virtualsense Media Team
no worries :)

It's probably better its what drives the 'the prompt' to run as, make you less susceptible to accidentally install stuff you shouldn't etc. You may need to repeat the process next update though!

Ant
 
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