Information regarding Gold Cards


Eugenio Anhithe Wilde
Staff member
As announced in the past, MindArk has ended support for the Gold Card system on September 30th, 2018.

This unfortunately means that in periods Gold Cards will reach their end of life due to technical aspects of the system and as such will no longer be able to be used to login.

We understand the frustration and inconvenience this may cause which is why we've given extra time past the previous given deadline for as many users of the system as possible.

For those who are currently unable to login due to Gold Card issues, we kindly ask you to file a support case for further assistance in deactivating your Gold card and any advice needed on migrating to the Entropia Pocket solution.

About Entropia Pocket:
If you have not yet upgraded to Entropia Pocket, now is a good time to do so. Entropia Pocket is available for free for both iOS and Android devices and offers secure Two-Factor Authentication (2FA) system for your Entropia Universe account.

Entropia Pocket will generate a unique code every 30 seconds that can be used to securely log into one's Entropia Universe account, providing optimal security and peace of mind.

Security systems similar to Entropia Pocket are used by numerous online banks around the world. We believe that your Entropia Universe account deserves the same state-of-the-art security as your real-world bank so we offer Entropia Pocket to all participants, free of charge!

Entropia Pocket is an invaluable companion for every EU adventurer, providing real-time information about system updates, in-game events and news. We also recommend that you accept notifications as we will utilize this system to notify you of important announcements such as Developer Notes and Support information.

Read more about Entropia Pocket on the Account Security Pages.

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